Terms of Service

Last updated 27 August 2026

These terms govern your use of AviLedger, a record-keeping application for bird breeders provided by Elcolynx (registration number 2025/620159/07) ("we", "us"), a private company registered in South Africa. By creating an account or using the app you agree to them.

1. Your account

You need an account to use AviLedger. Keep your login details secure and let us know promptly if you believe someone else has access to your account. You must be at least 18, or have permission from a parent or guardian. You are responsible for activity that happens under your account.

2. Licence

While your subscription is active we grant you a personal, non-exclusive, non-transferable licence to use AviLedger for managing your own aviary, or the aviary of an organisation you are authorised to act for. You may not resell, sublicense, or redistribute the app, or attempt to reverse-engineer it except where the law expressly permits.

3. Subscriptions and billing

• AviLedger is sold as a subscription, billed monthly or annually. Current prices are on our pricing page.
• New subscriptions include a 14-day free trial. You are not charged until it ends.
• Subscriptions renew automatically until cancelled. You can cancel at any time and keep access until the end of the period you have paid for.
• Purchases made on this website and in our Windows app are sold and processed by Paddle.com Market Ltd as merchant of record. Paddle's buyer terms also apply to those transactions.
• Purchases made inside our iOS or Android apps are processed by Apple or Google under their terms.
• Refunds are covered by our refund policy.
• We may change prices. Existing subscribers will be told before a change affects a renewal, and can cancel if they don't accept it.
• An annual plan is a fixed-term agreement. Consumers in South Africa may end one early on 20 business days' notice under section 14 of the Consumer Protection Act. We do not charge the cancellation penalty the Act would allow; see the refund policy.

4. Your records

Your data is yours. The bird records, photos, notes and financial entries you enter remain your property. We store and process them only to provide the service, as described in our privacy policy. We do not sell your data, and we do not use your aviary records to advertise to you.

You can delete your account and its records from within the app, in Settings. You can also ask us for a copy of your data at any time. See our privacy policy.

5. Acceptable use

Don't use AviLedger to break the law, to store unlawful content, to interfere with the service or other users, or to gain unauthorised access to our systems. You are responsible for ensuring your own compliance with the wildlife, permit, welfare and trade laws that apply to you.

6. Records are a tool, not advice

AviLedger keeps your records and works things out from them: genetics predictions, growth tracking and permit reminders. These are aids, not professional, veterinary or legal advice, and they can be wrong if the underlying data is wrong. You remain responsible for your own regulatory compliance, including CITES and permit obligations, and for the welfare of your birds. Always confirm anything that matters against the official source.

7. Availability

We work to keep AviLedger available and your data safe, but we cannot promise the service will be uninterrupted or error-free. We may change or discontinue features. If we discontinue the service entirely, we will give reasonable notice and the means to retrieve your records.

Keep your own backups of anything you cannot afford to lose.

8. Intellectual property

AviLedger, its name, logo, design and software are owned by Elcolynx. These terms don't transfer any ownership in them to you.

9. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost breeding opportunities, or loss of data beyond our reasonable control. Our total liability in connection with the service is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms excludes liability that cannot lawfully be excluded, and if you are a consumer you keep your statutory rights, including under the South African Consumer Protection Act where it applies.

10. Suspension and termination

You may stop using AviLedger at any time. We may suspend or close an account that breaches these terms or that we reasonably believe is being used unlawfully. Where practical we will tell you first and give you a chance to put it right.

11. Changes to these terms

We may update these terms. If a change is material we will give notice in the app or by email before it takes effect. Continuing to use AviLedger afterwards means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction. If you are a consumer elsewhere, this does not deprive you of the protection of mandatory provisions of your local law.

13. Complaints

Tell us first: most things are quicker to fix directly, and we would rather hear it. If we cannot resolve it between us, a consumer in South Africa may take a complaint to the National Consumer Commission or to a provincial consumer affairs office. A consumer elsewhere keeps whatever equivalent route their own law provides.

For anything about your personal information rather than your purchase, see the privacy policy, which names the regulators for that.

14. Contact

ElcoLynx (Pty) Ltd (registration number 2025/620159/07)
Suite V, Block 1, Corobay Corner, 169 Corobay Avenue, Menlyn, Pretoria, Gauteng, 0181, South Africa
083 701 8565 (+27 83 701 8565)
admin@aviledger.com